FAQ

1. Do I still need to double cleanse?
No, LumiGlow Enzyme Cleansing Pods are a 3-in-1 enzyme cleanser, makeup remover and gentle exfoliator that effectively remove makeup, sunscreen, excess oil and daily build-up in one step. If you're wearing heavy, long-wearing or waterproof makeup, we recommend using a dedicated eye makeup remover or cleansing oil first.

2. Are LumiGlow Enzyme Cleansing Pods suitable for all skin types?
Yes. LumiGlow Enzyme Cleansing Pods are suitable for all skin types, including sensitive, dry, oily, combination, acne-prone and mature skin. The gentle enzyme formula cleanses and exfoliates without stripping the skin's natural moisture barrier, making it suitable for daily use.

3. Can I use LumiGlow Enzyme Cleansing Pods every day?
The gentle fruit enzyme formula is suitable for daily use, providing mild exfoliation to help keep skin smooth, bright and refreshed without the harshness of physical scrubs or strong acid exfoliants.

You can also alternate it with ActivCalm Gentle Hydrating Cleansing Mousse in the morning and use the pods at night for an extra boost of exfoliation and radiance, while maintaining optimal skin comfort.

4. Are LumiGlow Enzyme Cleansing Pods safe during pregnancy?
Yes, LumiGlow Enzyme Cleansing Pods are safe to use during pregnancy and breastfeeding.

5. How are LumiGlow Enzyme Cleansing Pods different from ActivCalm Gentle Hydrating Cleansing Mousse?
LumiGlow Enzyme Cleansing Pods combine cleansing, makeup removal and gentle enzyme exfoliation in one step. They're ideal for removing makeup, sunscreen and daily build-up while helping smooth rough texture and boost radiance.

ActivCalm Gentle Hydrating Cleansing Mousse is a gentle, hydrating cleanser that removes dirt, excess oil and daily build-up while helping maintain the skin's natural moisture barrier. It's ideal for morning cleansing or whenever your skin needs a gentle, non-stripping cleanse.

6. Why do the cleansing pods feel firm or take longer to foam?
The cleansing pods are made with a waterless, compressed powder formula to stay fresh, mess-free, and travel-friendly. This solid form can feel firm at first, but it’s designed to break down easily when crushed between dry fingers. For best results, crush the pod first, then add a small amount of water and rub your hands together to create a bubbly foam. If it feels paste-like, simply add a little more water and continue lathering until it foams up.