FAQ

1. Is ActivCalm Quick Soothing SOS Serum suitable for all skin types?
ActivCalm Quick Soothing SOS Serum is suitable for all skin types, especially sensitive, redness-prone, eczema-prone, dehydrated and compromised skin. It is also suitable for soothing visible redness and skin discomfort after shaving.

2. How quickly does ActivCalm Quick Soothing SOS Serum work?
ActivCalm Quick Soothing SOS Serum is clinically proven to reduce visible redness by up to 60% within 1 hour and up to 100% within 24 hours. With continued use, it also helps reduce skin sensitivity, strengthen the skin barrier and improve overall skin resilience.

3. What is the difference between ActivCalm Quick Soothing SOS Serum and ActivCalm Skin Quenching Serum?
ActivCalm Quick Soothing SOS Serum is designed to calm visible redness, irritation and skin sensitivity, while ActivCalm Skin Quenching Serum focuses on deep, long-lasting hydration using Natural Moisturising Factors (NMFs) and electrolytes. They complement each other and can be used together to soothe sensitive skin, replenish hydration and strengthen the skin barrier.

4. Can I use this serum after aesthetic treatments, retinol or over-exfoliation?
ActivCalm Quick Soothing SOS Serum is ideal for calming skin after laser treatments, chemical peels, retinol use, over-exfoliation or other sources of temporary irritation. If you've had an in-clinic procedure, always follow your practitioner's aftercare instructions.

5. Can I use this serum if I don't have sensitive skin?
Even if your skin isn't naturally sensitive, the serum helps calm temporary redness, dryness and irritation caused by environmental stress, sun exposure or over-exfoliation while supporting a stronger skin barrier.

6. Can I use ActivCalm Quick Soothing SOS Serum if I have eczema-prone skin?
Yes, ActivCalm Quick Soothing SOS Serum is suitable for eczema-prone skin. It helps soothe visible redness, dryness, irritation and skin discomfort while supporting a healthier skin barrier. Although it is not intended to treat eczema, it can be used as part of a skincare routine to help keep skin feeling calmer, more comfortable and resilient. If you have active eczema or are under medical treatment, follow your healthcare professional's advice.

7. Is ActivCalm Quick Soothing SOS Serum safe to use during pregnancy or breastfeeding?
Yes, the formula is pregnancy and breastfeeding-friendly.

8. Which moisturiser should I pair with ActivCalm Quick Soothing SOS Serum?
For best results, follow with ActivCalm Anti-Stress Hydra Cream to help lock in hydration, strengthen the skin barrier and support long-lasting moisture throughout the day.

9. Can I use ActivCalm Quick Soothing SOS Serum every day?
The lightweight formula is suitable for daily use, morning and evening. It can also be applied whenever your skin feels irritated, sensitive or visibly red and sunburnt.